Some Emails Aren't Being Sent from the Platform

Incident Report for WorkRamp

Resolved

This incident has been resolved.
Posted Dec 29, 2022 - 16:37 PST

Monitoring

A fix for this has been implemented and we are monitoring the results.
Posted Dec 29, 2022 - 16:09 PST

Identified

Our backend team has identified the issue and are working on a fix for this.
Posted Dec 29, 2022 - 16:00 PST

Investigating

Some emails, such as report CSVs, assignment emails, password reset emails, aren't being sent out from the platform.
Posted Dec 29, 2022 - 08:00 PST
This incident affected: Email.