All Systems Operational

About This Site

Welcome to the status page for all of WorkRamp's services

Application   ? Operational
90 days ago
100.0 % uptime
Today
Email   ? Operational
90 days ago
100.0 % uptime
Today
Rest API   ? Operational
90 days ago
100.0 % uptime
Today
Integrations   ? Operational
90 days ago
100.0 % uptime
Today
Marketing Website   ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 22, 2018

No incidents reported today.

Apr 21, 2018

No incidents reported.

Apr 20, 2018

No incidents reported.

Apr 19, 2018

No incidents reported.

Apr 18, 2018

No incidents reported.

Apr 17, 2018
Resolved - The majority of files have been retrieved. If you still see any issues, please contact support@workramp.com or chat to our team through the chat window. A post mortem will be available once ready. Thanks for your patience.
Apr 17, 12:58 PDT
Update - We are through restoring most files except for files listed within guides. We are making progress on the last set of files there and will provide an update once closer to complete.
Apr 17, 10:02 PDT
Update - The script is currently still running and some files are being restored, with others in the queue. We will continue to provide updates. We will also provide a more detailed post mortem after the issue is resolved.
Apr 17, 09:09 PDT
Update - We have deployed a script to fix the files that are not downloadable at the moment. We expect a turnaround of these files to be 2-3 hours. If you have a specific enterprise that you need this expedited for, please email support@workramp.com
Apr 17, 07:16 PDT
Update - We have identified the file issue with the help of the AWS team. Currently, the issue is affecting files related to:

-Logos/custom backgrounds
-Images that were directly uploaded to WorkRamp
-Files that need to directly downloaded (files will still preview)

We are currently working on a fix and will update soon.
Apr 17, 05:08 PDT
Identified - For existing files, we are experiencing intermittent file retrieval issues with Amazon S3. Our team is currently investigating and trying to resolve.
Apr 17, 04:08 PDT
Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.

Apr 12, 2018

No incidents reported.

Apr 11, 2018

No incidents reported.

Apr 10, 2018

No incidents reported.

Apr 9, 2018

No incidents reported.

Apr 8, 2018

No incidents reported.