SCORM Module Latency

Incident Report for Confirm LearnUp and Academy

Resolved

This incident has been resolved.
Posted Jan 06, 2022 - 17:37 GMT

Monitoring

per SCORM Cloud: A fix has been implemented and we are monitoring the results.
Posted Jan 06, 2022 - 17:24 GMT

Identified

per SCORM Cloud: The issue has been identified and a fix is being implemented.
Posted Jan 06, 2022 - 16:40 GMT

Investigating

SCORM Cloud, our third party service provider that manages our SCORM modules has notified us of a new incident:
We're experiencing performance issues that are resulting in slow response times and are actively looking into the issue.
Posted Jan 06, 2022 - 16:05 GMT